Business plan goes out the window as Integrity attracts the cream

“After setting up Personal Travel Concierge (PTC) it took me six months to recruit exceptional head office staff, and ensure our new offices were ready, plush, comfortable, and fit to go,” said David Speakman.

“But during that period we realised it was no longer just individuals working from home showing interest In our new company.

“The industry had morphed. Businesses now included those who’d formed limited companies, owned independent travel agencies, and in many cases, employed several people.

“Entrepreneurs love change, and I was no exception. It was simple. We needed to change as well.

“PTC no longer worked as a title for this new group of travel industry entrepreneurs.

“We decided to launch The Integrity Travel Group as a more suitable title, home and vehicle for our new business. But we also retained the PTC name for those individuals who wanted it.

“My business plan projected that we would attract business, by August this year, at the rate of £12million annualised.

“In reality, we have attracted nearly three times that figure....and obviously we are only in Q3.

“We were thrilled, but at the same time humbled by the response and trust, shown by those entrepreneurs who have joined Integrity.

“It is all the more astonishing as we have purposely avoided targeting anyone specifically. Everyone who has joined Integrity has made the first move.

“They have stepped forward and contacted us in the first instance. Lured by our transparent business model, culture, brand values, exceptional head office people and outstanding systems.

“They are proving to be the elite, the cream of the travel industry.”